Privacy Policy

Welcome to LinkArise Telecall. Thank you for choosing LinkArise Telecall Platform by Arth Technology("company", "we", "us", or "our"). We respect your privacy and recognize the need to protect the personally identifiable information (any information by which you can be identified, such as name, and telephone number) you share with us, we value our customers and are committed to protecting your privacy. We do not sell information about you to others. We would like to assure you that we follow privacy policy standards when it comes to protecting your privacy on our websites. In general, you can Download our App without telling us who you are or revealing any personal information about yourself. We track the Internet address of the domains from which people visit us and analyze this data for trends and statistics, but the individual user remains anonymous. If you have any questions or concerns about our policy, or our practices with regards to your personal information, please contact us at FF 34 Darshanam Oasis, New VIP Road, Vadodara - 390019, Gujarat, India or Contact us at +918200752500, or email us at contact@linkarise.com.

Our product LinkArise Telecall is for business growth for any organization that is used to generate business lead and enhance sales, LinkArise Telecall hase 2 module : 1 is admin panel where the actual for Administering users and leads and 2 is android applicantion where sales team will use to generate leads for that they have to make call and take follow up for user have to allow 2 permission in android phone.

PRODUCT AND USAGE

The mobile application or the website platform or software can be used in the following manner.

We have 3 Android Applications and a website. Please check our application section for the detailed permissions and data collected for the android applications.

3 Android applications are

Our products are accessible through Google's "play store" in the form of an application and from our website and are only for registered users only, you can register for the apps from our admin panel by requesting the admin after purchasing the applications. The application's data is saved on user device as well as on our server https://linkarise.com , we will store user data like user information such as name, mobile number, email address, call logs etc. on our servers to process the data and to help us in the authenticating the users and determine the user efficiency from the user call logs. You can read about the detailed app permissions and what data is collected and how the data is processed on our servers https://linkarise.com in the below sections of our privacy policy.

This privacy policy applies to all information collected through our website or mobile application (such as www.linkarise.com, Android ) ("Apps"), and/or any related services, sales, marketing or events (we refer to them collectively in this privacy policy as the "Sites").

Please read this privacy policy carefully as it will help you make informed decisions about sharing your personal information with us.

TABLE OF CONTENTS -- for below titles

  1. WHAT User Information DO WE COLLECT?
  2. Service Providers
  3. Details gathered from other sources
  4. HOW DO WE USE YOUR DATA?
  5. WILL ANYONE GET ACCESS TO YOUR INFORMATION?
  6. ARE COOKIES AND OTHER TRACKING METHODS USED BY US?
  7. WHAT IS OUR STANCE ON THIRD-PARTY WEBSITES?
  8. HOW DO WE PROTECT YOUR INFORMATION?
  9. DO WE COLLECT INFORMATION FROM MINORS?
  10. DO WE MAKE UPDATES TO THIS POLICY?
  11. IS YOUR DATA SECURE?
  12. HOW CAN YOU CONTACT US ABOUT THIS POLICY?

WHAT User Information DO WE COLLECT?

Personal information you disclose to us

Briefly stated: We gather the personal data you voluntarily give us, including your name, address, contact information, passwords and security details. When you register at the Sites or Apps, express interest in learning more about us or our goods and services, engage in activities on the Sites like posting messages in our online forums, participating in competitions, contests, or giveaways, or when you contact us in any other way, we collect the personal information you voluntarily give to us.

The personal information that we collect depends on the context of your interactions with us and the Sites, the choices you make and the products and features you use. The personal information we COLLECT can include the following: Name and contact information. Your initial and last name, email address, postal address, phone number, and other such contact information are all things we gather. Credentials. We gather passwords, password clues, and other security data that is necessary for account access and authentication. All of the personal information you give us must be true, complete, and accurate, and you must let us know if any of it changes.

Information gathered automatically

Automatically gathered when you visit our websites. We gather certain data automatically. In brief. When you access, utilize, or explore the Sites, some information, such as your IP address and/or browser and device characteristics, is collected. Your IP address, browser and device characteristics, operating system, preferred language, referring URLs, device name, country, location, information about how and when you use our Site, and other technical information may be included in this information even though it does not specifically identify you (like your name or contact information). This data is largely required for internal analytics and reporting, as well as to maintain the security and functionality of our sites. Like many companies, we also use cookies and other similar technologies to gather information. More information on this is available in our Cookie Policy.

Information gathered by applications

In a nutshell: When you use our apps, we might gather data about your geolocation, mobile device, and push notifications. We may also get the following data if you use our Apps: Our product, LinkArise Telecall, is used to generate business leads and increase sales for any organization. It has two modules: the admin panel, where users and leads are managed, and the android application, which the sales team will use to generate leads and follow up on by calling users who have granted the application two permissions on their Android phones.

1. Make Phone Calls(PROCESS_OUTGOING_CALLS) - To make calls to customers for lead generation.

2. Access Phone Call Logs (READ_CALL_LOG) & Upload the call log data to our secure server(https://linkarise.com) - With your permission, this app will collect, read, and write call log data that is used to enable call details for all incoming and outgoing calls, including caller/lead name, caller/lead mobile number, duration of the call, and date and time of the call, on our secure servers at https://linkarise.com. This app is only for internal company use and installed in company owned and provided mobile devices given to the staff for making inquiries and marketing purposes.so, none of the user's personal call log details are collected, only the call log details of incoming and outgoing calls from the potential business leads from the company owned devices. Call log Details of incoming & outgoing calls such as the number of successful lead conversions to the clients in how much time on a daily, monthly and yearly basis and generate reports to evaluate their efficiency and performance. This also leads to a better and more efficient training programme for users (sales team) and increases user satisfaction and client generation. This data will be for internal use only and won't be shared with any third party.


Above permissions are required to enable the below functionalities for the user who is using the app

a. Business contacts such as leads, prospects or customers calling the sales team members (users) is an important source of information and hence the phone number of the business contact needs to be captured (if not stored earlier) in the LinkArise Telecall application. This is done using calling the available leads and adding a new unregistered caller as a lead.

b. To display Caller id for calls from existing Leads or customers and to capture call notes after the call is over.

c. This app collect ,read and write call log data and upload this call log data on our company's secure servers(https://linkarise.com), the app uploads all incoming or outgoing calls details such as caller/lead name, caller/lead mobile number, duration of the call and datetime of the call made with the business contacts to our company's secure servers to keep track of user's (sales team member's) efficiency. This app is only for internal company use and installed in company owned and provided mobile devices given to the staff for making inquiries and marketing purposes.so, none of the user's personal call log details are collected, only the call log details of incoming and outgoing calls from the potential business leads from the company owned devices. Call log Details of incoming & outgoing calls such as the number of successful lead conversions to the clients in how much time on a daily, monthly and yearly basis and generate reports to evaluate their efficiency and performance. This also leads to a better and more efficient training programme for users (sales team) and increases user satisfaction and client generation. This data will be for internal use only and won't be shared with any third party.

Our product Visacrm is for business growth for any organization that is used to generate business lead and enhance services, Visacrm app has login for students whose inquiry has been already added to the admin panel and can have access to the app using its own mobile number and password ,Student have to allow 1 permission in android phone that is:

1. Access camera and pictures - To upload the image of certificates/credentials of the students.

Mobile Device Data. We may automatically collect device information (such as your mobile device ID, model and manufacturer), operating system, version information and IP address.

Service Providers

Above apps do use third-party services that may collect information used to identify you.

List of third-party service providers used by the app. Please visit their website for their Privacy Policies.

We employ above third-party service providers:

To facilitate our Service

To provide the Service on our behalf

To perform Service-related services

To assist us in analyzing how our Service is used.

We want to inform users of this Service that these third parties have access to their Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

Details gathered from other sources

Briefly stated: We might gather a small amount of data from marketing partners, social media sites, public databases, and other outside sources. Other sources, including open databases, collaborative marketing partners, social media networks (like Facebook), and other third parties, may be used to collect information about you. Social media profile information (your name, gender, birthday, email, current city, state, and country; user identification numbers for your contacts; the URL of your profile picture; and any other information you choose to make public; marketing leads; search results and links, including sponsored listings; and user identification numbers for your contacts; are a few examples of the information we receive from other sources (such as sponsored links).


HOW DO WE USE YOUR DATA?

In a nutshell: We process your information in order to fulfill our contract with you, comply with legal requirements, or with your consent.

These reasons may also be based on our legitimate business interests. We utilize the personal data we receive through our websites for a number of commercial objectives, some of which are listed below. In order to engage into or carry out a contract with you, with your consent, or in order to comply with our legal requirements, we treat your personal information for these reasons based on our legitimate business interests. Next to each of the aforementioned purposes, we list the exact processing justifications we rely on. We make use of the data we gather or receive by:

With your consent, to speed up the account creation and logon process. We utilize the data you authorized us to obtain from such third parties to facilitate account setup and logon procedure if you choose to link your account with us to a third party account (such as your Google or Facebook account). For more details, see the section below titled "Social Logins."

To send you marketing and advertising materials. If this is in accordance with your marketing preferences, we and/or our third party marketing partners may use the personal information you give to us for our marketing purposes. You can choose at any moment not to receive our marketing emails (see the "Your Privacy Rights" below).

To send you marketing and advertising materials. If this is in accordance with your marketing preferences, we and/or our third party marketing partners may use the personal information you give to us for our marketing purposes. You can choose at any moment not to receive our marketing emails (see the "Your Privacy Rights" below).

Order management and fulfillment. We may make use of the information you give us to handle your orders, payments, returns, and exchanges placed through the Sites.To publish endorsements. On our websites, we publish testimonials that might include personal data. We will need your permission to use your name and testimonial before we post it. Please email us at contact@linkarise.com with your name, testimonial location, and contact details if you would like to change or delete your testimony.

deliver to you specialized advertisements. Your information may be used by us to create and present content and advertising (and collaborate with third parties that do so) that is specific to your interests and/or location and to assess the effectiveness of it. Please refer to our Cookie Policy for more details.

run competitions and prize draws. If you choose to take part in competitions, we may use your information to manage prize draws and contests.

Request for Comments Your information might be used by us to contact you and ask for input on how you use our sites.

To keep our websites safe. We might use the information you provide in order to maintain the security and safety of our websites (for example, for fraud monitoring and prevention).

To make user to user conversation possible. With each user's permission, we may use your information to facilitate user-to-user communications.

To uphold our rules, regulations, and guidelines to fulfill judicial demands and shield people from danger. To decide how to react to a subpoena or other legal request, we might need to look over the data we currently have. For different commercial purposes. We might use your information for other business purposes, like data analysis, spotting usage patterns, gauging the success of our marketing initiatives, and assessing and enhancing our websites, goods, and services, marketing, and user experiences.


WILL ANYONE GET ACCESS TO YOUR INFORMATION?

Short version: We only disclose information with your permission, as required by law, to uphold your rights, or to carry out contractual commitments. Your information is only shared or disclosed in the following circumstances:

legal compliance As required by law, governmental demands, judicial processes, court orders, or other legal processes, such as in response to a subpoena or court order, we may be obliged to release personal information (including in response to public authorities to meet national security or law enforcement requirements).

Vendors, consultants, and other third-party service providers. We may disclose your information to third-party service providers who work for us or on our behalf and need access to such information in order to execute their duties. Examples include email delivery, hosting services, payment processing, data analysis, customer support, and marketing initiatives. We may let specific third parties employ tracking technology on the sites, allowing them to gather information about your usage patterns over time. This data may be used, among other things, to track and analyze data, assess the popularity of specific content, and comprehend online behavior better. We don't share, sell, rent, or trade any of your information unless specifically stated in this policy.

Business Transfers.We reserve the right to share or transfer your information in the course of or in connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.

Third-Party Advertisers. When you visit the Sites, we could utilize third-party advertising firms to show ads. These businesses may use data from web cookies and other tracking technologies, including information about your visits to our website(s) and those of other websites, to deliver advertising for products and services that may be of interest to you. Visit our Cookie Policy for more details.

Affiliates. In the event that we disclose your information with our affiliates, we will demand that they respect this privacy statement. Affiliates are any businesses that we control or share common control with, including our parent company, subsidiaries, joint venture partners, and other businesses.

Business associates. To provide you with specific products, services, or promotions, we might share your information with our business partners.

With your permission. With your permission, we may disclose your personal information for any other reason.

Other Users.When you share personal information (for instance, by posting comments, contributions, or other content to the Sites) or interact with the public areas of the Site or App, that personal information may be seen by all users and may be publicly shared outside the Site and our App indefinitely. Your contacts on the social network will be able to view your name, profile picture, and descriptions of your activity if you engage with other users of our Sites and register through a social network (like Facebook). Similar to that, other users will have access to your profile, activity descriptions, and the ability to connect with you on our sites.


ARE COOKIES AND OTHER TRACKING METHODS USED BY US?

In summary: We may gather and keep your information using cookies and other tracking technologies. To access or store information, we may use cookies and other tracking technologies (such as web beacons and pixels). Our Cookie Policy outlines specific information on how we use such technologies and how you can reject particular cookies.


WHAT IS OUR STANCE ON THIRD-PARTY WEBSITES?

In a nutshell: Unless otherwise required by law, we retain your information for as long as required to achieve the goals specified in this privacy statement. Unless a longer retention time is required or permitted by law, we will only keep your personal information for as long as it is necessary for the reasons outlined in this privacy policy (such as tax, accounting or other legal requirements). No requirement under this policy calls for us to retain your personal data for more than a year after your account has been closed.

If we no longer need to use your personal information for any legitimate business purposes, we will either anonymize it or delete it. If this is not possible (for instance, if your personal information is stored in backup archives), we will securely store your personal information and keep it separate from any other processing until deletion is possible.


HOW DO WE PROTECT YOUR INFORMATION?

Briefly stated: We work to safeguard your personal information through a system of administrative and technical security controls. To ensure the protection of any personal information we process, we have put in place the necessary organizational and technical security measures. Please keep in mind, however, that we are unable to ensure that the internet is completely secure. Despite our best efforts to protect it, you bear all risks associated with sending personal information to or from our sites. You should only use secure environments to access the services.


DO WE COLLECT INFORMATION FROM MINORS?

We do not knowingly collect data from children under the age of 18 or intentionally sell to them. We do not intentionally collect information from minors under the age of 18 or market to them. By using the Sites, you warrant that you are at least 18 years old or that you are the parent or legal guardian of a child who will be using the Site and App with your permission. If we become aware that a user under the age of 18 has provided us with personal information, we will immediately deactivate the account and take reasonable steps to ensure that the information is removed from our files. Please get in touch with us at +918200752500 if you learn of any information we may have obtained from minors under the age of 18.


DO WE MAKE UPDATES TO THIS POLICY?

Yes, we will amend this policy as needed to remain in compliance with applicable laws.

We might occasionally change our privacy statement. A new "Revised" date will be used to identify the revised version, and it will take effect as soon as it is made available. We may email you a notification if we make significant changes to this privacy statement, or we may prominently post a notice of the changes online. In order to stay informed about how we are protecting your information, we encourage you to often review this privacy statement.


IS YOUR DATA SECURE?

To safeguard your Data from unauthorized disclosure or acquisition by an unauthorized person, we promise to follow and maintain suitable data security measures, according to industry standards and technology best practices. Your Data is protected by HTTPS SSL and Firewall.

We want to evaluate whether the application is actively using Hostinger Server, your data is also stored in MySQL. In addition to our own data security layer, these vendors provide an additional layer of data security.

HOW CAN YOU CONTACT US ABOUT THIS POLICY?

If you have questions or comments about this policy, email us Arth Technology contact@linkarise.com or by post to:

Arth Technology
Address: FF 34 Darshanam Oasis,
New VIP Road, Vadodara - 390019,
Gujarat, India.